Payment Policy
At De Arte Hair Studio Pte Ltd, we aim to provide our customers with a secure and convenient payment experience. Below are the payment methods currently available for both online and in-store purchases:
1. Online Payment Methods
PayPal
We accept PayPal for all online transactions. PayPal allows for quick and secure payments via your PayPal account or linked credit/debit cards. Please ensure your PayPal account is active and has sufficient funds to complete your purchase.
2. In-Store Payment Methods
a. Credit and Debit Cards
– Visa
– MasterCard
– American Express (Amex)
b. Digital Wallets and Payment Gateways
– GrabPay
– PayNow
– NETS
c. Cash
Accepted for all in-store transactions.
d. Buy Now, Pay Later Options (BNPL)
– Atome: Available for all hair service packages, regardless of the amount. Not applicable for a la carte services or product purchases.
– GrabPay Later: Available for all hair service packages, regardless of the amount. Not applicable for a la carte services or product purchases.
3. Interest-Free Instalment Plans (In-Store Only)
For in-store purchases above $1,000, we offer interest-free instalment plans through the following banks:
– OCBC Bank
– UOB Bank
These instalment plans allow you to split your payments into equal monthly instalments, with no interest charged, provided the full terms and conditions of the instalment plan are met. For more information on eligibility and application, please visit our store or email us at enquiry@deartehair.com
4. Terms of Use
a. Eligibility for Instalment Plans and BNPL
The interest-free instalment plans and Buy Now, Pay Later (BNPL) options are subject to approval by the respective financial institutions or payment providers. Approval criteria may include creditworthiness and transaction amount.
b. In-Store Payment Flexibility
Atome and GrabPay Later are available exclusively for all hair service packages, regardless of the total amount. These payment options are not available for a la carte services or product purchases. Please note that Atome and GrabPay Later are only applicable for in-store purchases and are not available for online transactions at this time.
c. Online Purchases
For online transactions, PayPal is the only available payment method. Please ensure you have an active PayPal account to complete your online orders.
d. Kris+ Privileges
Customers who book online and sign up for Kris+ can enjoy a 10% discount at checkout. This offer is available exclusively for online bookings and cannot be combined with other promotions.
How to book
Online booking can be made here. Please input ‘KRISPLUS’ under the voucher/coupon code on the booking site.
5. Security and Privacy
a. Transaction Security
All transactions, whether online or in-store, are processed securely using industry-standard encryption and secure payment gateways to protect your personal and payment information.
b. Data Protection Compliance
We are committed to safeguarding your data in compliance with all applicable privacy and data protection regulations.
6. Payment Processing
a. Online Purchases
Once your online payment is processed, you will receive an immediate order confirmation via PayPal.
b. In-Store Purchases
For in-store transactions, payment confirmation will be provided at the point of sale. If using an instalment plan or BNPL option, you will receive detailed payment schedules directly from the respective service provider.